Terms of Service

1. Acceptance

By creating an account or using QRlumo, you agree to these Terms. If you are using QRlumo on behalf of an organization, you agree on its behalf.

2. Service description

QRlumo provides a platform for creating and managing QR codes, tracking scan analytics, and integrating with external services via API. Features vary by plan as described on the pricing page.

3. Accounts

You are responsible for maintaining the security of your account and for all activity that occurs under your account. Notify us immediately at hello@qrlumo.com if you suspect unauthorized access.

4. Acceptable use

You may not use QRlumo to:

• Distribute malware, spyware, or phishing content
• Violate any applicable law or regulation
• Infringe the intellectual property rights of others
• Send unsolicited bulk communications
• Attempt to reverse-engineer, disrupt, or gain unauthorized access to QRlumo systems

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

5. Billing and cancellation

Paid plans are billed monthly or annually in advance. All fees are non-refundable except where required by law. You may cancel at any time — access continues until the end of the current billing period.

We may change pricing with 30 days notice. Continued use after the notice period constitutes acceptance of the new pricing.

6. Data and content

You retain ownership of all content you create through QRlumo. By using the service, you grant QRlumo a limited license to store, process, and transmit your content solely as needed to operate the service.

We may delete data from cancelled or dormant accounts after 90 days of inactivity following plan expiry.

7. Uptime and service levels

We target 99.9% monthly uptime for the redirect service (the component that resolves scanned QR codes). Planned maintenance is excluded. SLA credits may be available on Business plans — contact us for details.

8. Disclaimer of warranties

QRlumo is provided "as is" without warranty of any kind. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

9. Limitation of liability

To the maximum extent permitted by law, QRlumo's total liability for any claim arising from or related to these Terms or the service is limited to the amount you paid us in the 12 months before the claim arose.

10. Governing law

These Terms are governed by the laws of the jurisdiction in which QRlumo is incorporated. Disputes will be resolved through binding arbitration, except that either party may seek injunctive relief in any court of competent jurisdiction.

11. Changes to these terms

We'll notify you by email of any material changes with at least 14 days notice. Continued use after the effective date constitutes acceptance.

12. Contact

Questions about these terms: hello@qrlumo.com